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Business Officer
Job Reference Ref/2998/625
The job has expired.
Our benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:
- Flexible working
- Flexible Bank Holidays
- A comprehensive wellbeing package
- Our Cambs Rewards employee discounts
- A comprehensive pension scheme
- IDEAL staff equality, diversity and inclusion network.
- Camweb our staff intranet helping to keep you informed
- An employee recognition scheme
About the role
Are you interested in furthering your career and excited about helping to make a difference, by problem solving and using your creativity? Then we would like to hear from you. We are looking for team players with enthusiasm and a ‘can do, will do’ attitude to continually provide and improve the service to our customers.
We have an exciting opportunity in our business support teams that provides administrative support to our Children’s Social Care and Targeted Support teams, who offer ongoing support to children and young people and their families.
We currently have 2 vacancies for Business Officers:
- 1 part time, 18.5-hour post supporting the Targeted Support Teams in Huntingdonshire.
- 1 full time, 37-hour post supporting the Family Safeguarding Teams in Huntingdonshire.
The Family Safeguarding role will be based will be in Huntingdon. The Targeted Support role will be based at Bargroves, St Neots. As we offer a hybrid approach to working, this will be a mixture of office and home based/remote working. There may be the need to travel for meetings/training occasionally as part of this role.
Flexibility in hours for these posts may be considered, together with part time and job share opportunities. Salary offered will be at Scale 4 (£20,444 - £22.129 pro rata pa).
Take a look at the benefits we have to offer and the attached Job Description and Person Specification, for more details:
- 25 days annual leave plus bank holidays
- Membership of Local Government Pension Scheme
- Outstanding occupational, sick, maternity/paternity, and shared parental leave schemes – well above the statutory minimum.
- Flexible and agile working patterns that will achieve a successful work and life balance
- A full training and development programme
- Employee Assistance Programme
- Cambridgeshire Rewards Staff Discount Scheme.
This is an exciting opportunity to gain experience within the Local Authority and develop knowledge and understanding of Children's Services.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation, and our communities.
If you are interested in this opportunity or have some questions, please contact:
Liz Kilby – Senior Business Officer, Liz.kilby@cambridgeshire.gov.uk 07767058176
Duncan Routledge - Business Development Coordinator, Duncan.routledge@cambridgeshire.gov.uk 07880500486
The closing date for applications will be at midnight on 19 December 2022, Interviews will be on 5 January 2023 in Huntingdon.
What will you be doing?
One of the main tasks as a Business Officer in Family Safeguarding is as a meeting facilitator for case supervisions. These meetings are held to oversee the management of the cases our teams hold and are a critical part of the Safeguarding role. The Business Officers are an integral part of this process and hold several specific tasks. These include managing team diaries and organising monthly supervision meetings dependent on size of caseload and complexity of cases; understanding the pressures of the team to ensure the meetings are held at the most appropriate time; minuting the meetings directly onto our bespoke case management system and ensuring all follow up tasks are completed.
As well as this or if you apply for the role in Targeted Support, you will be:
- Answering phone calls from colleagues, service users or other professionals. Some calls you will be able to answer and deal with yourself, others may need signposting elsewhere.
- Managing our shared team inbox – all requests for support from our teams come to this inbox, so it is essential that it is monitored constantly, and urgent tasks are dealt with quickly.
- You might need to facilitate transport for a parent visiting their child under a Supervised Contact Order.
- You might be asked to issue subsistence cash to a service user and will be logging what is issued against authorization forms and our records to ensure correct and proper financial compliance is maintained.
- You might be asked to issue a Foodbank voucher to a family who needs one.
- You might provide statistical data for Heads of Service and to support Ofsted visits.
- You will produce new documents and spreadsheets for colleagues.
- You will undertake regular training to ensure your practice and knowledge is up to date.
- You may be required to report any faults with the building you are working in..
- Part of a supportive team who have a great sense of humour.
About you
You will need a good working knowledge of all Windows & Microsoft packages (including Word, Excel, Outlook, PowerPoint, and Internet) and experience of using client databases. You should be self-motivated, flexible and have excellent organisational skills alongside the ability to manage your own workload, prioritise and forward plan. The role will require you to provide high quality administrative support to the wider team including arranging meetings, processing financial transactions as well as minute taking.
You will work as part of a busy team so must possess good interpersonal and communication skills. You will need to work on your own initiative, keep calm under pressure and be able to work to tight deadlines. You should have a methodical and concise approach to tasks and the ability to prioritise workloads effectively.
Liaising with colleagues, professionals, and members of the public over the phone, via email and face-to-face is an integral part of these roles, therefore excellent communication skills are essential alongside an understanding of the importance of confidentiality and data protection.
Please evidence on your supporting statement how you meet the essential criteria of the person specification.
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
