Business Support Assistant - WNC only

Our benefits

You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.

About the role

Join our Adult Social Care team as a vital behind-the-scenes contributor, where your organisational skills and attention to detail will help keep everything running smoothly.

You’ll provide confidential administrative support to managers and colleagues, produce professional documents, keep records in tip-top shape, and play a key role in meetings and financial processes, all while helping us deliver a high-quality service across West Northamptonshire Council.

If you enjoy making systems work better and thrive on juggling tasks efficiently, this could be a perfect fit.

What will you be doing?

• Acting as a first point of contact for enquiries - in person, by phone, or email
• Providing friendly, accurate support and advice to staff and customers
• Organising meetings, drafting minutes, managing records and data
• Keeping financial processes on track by raising orders, checking invoices and reporting figures
• Supporting the wider team with document production, admin tasks and system guidance

About you

We’re looking for someone proactive, dependable, and detail-driven - a team player who’s equally confident working independently.

You take pride in delivering great service and enjoy helping colleagues and customers alike. If you're conscientious, organised and ready to contribute to a supportive and high-performing team, we’d love to hear from you.

About us

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. 

Hear more from our Chief Executive, Anna Earnshaw, about what its like to work at West Northants Council.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.

West Northants Council, where careers thrive.