Team Manager *Internal Applicants Only*

Our benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About the role

There are two Team Manager positions available. These are both for internal applicants only. 
A Team Manager is responsible for managing a team of social care workers delivering high quality, person-centred, strengths-based support to the people of North Northamptonshire. 

The Hospital Adult Social Care Team Manager supports people on discharge from local hospitals within the Northamptonshire region and supports the staff to assess needs after discharge. The Team Manager is a budget holder of a staffing budget and is responsible for authorising care support from the care budget.  

The Hospital Adult Social Care Team is fast paced, providing support to hospitals for North Northamptonshire residents who need social care involvement, in order to be safely discharged from hospital. Subsequently, following up after discharge to support with assessment for any ongoing needs. 

The referrals are predominantly received from Kettering General Hospital (KGH) and Northampton General Hospital (NGH) and the NHFT community hospitals, but we also receive referrals from Out of Area hospitals such as Peterborough City Hospital (PCH). 

The Access Team Manager supports people who are contacting North Northamptonshire Council to access social care support for the first time from the community. This is a fast-paced team, that support and direct people to appropriate teams to meet their needs. This team is ‘the front door’ of Adult Social Care, receiving referrals via phone calls, online forms and professionals for people living in North Northamptonshire, who are looking for support from Adult Social Care. The team works very closely with in house services to support independence including; community occupational therapy teams, assisted technology teams, the voluntary sector and social work professionals to assist people to access the appropriate support and meet their requirements.  

Both the Hospital Teams and Access Teams staff provide a range of social care interventions and statutory safeguarding functions to people with enduring and complex needs, as well as their families and carers and with people who may be at risk of harm, who are in receipt of or are eligible for adult social care interventions.  

The Teams are framed by the requirements of the Care Act 2014 and the need to ensure delayed discharges are kept to a minimum. The teams have an ethos of ‘Think Home First’ and reablement is pursued whenever possible to promote independence and reduce or delay the need for ongoing support. 

What will you be doing?

• Delivery of the North Northamptonshire’s brand, enhancing the overall reputation of the service 
• Ensuring that the service delivers long-term positive outcomes locally for people and communities. Build and promote successful partnership working across all sectors and with service users to deliver more cost effective and valued services. 
• Ensuring that the service performs its duties and functions in fulfilment of its statutory obligations. In pursuit of this responsibility, managers need to ensure that they, and their relevant staff, keep abreast of the Council’s changing legal obligations and mandates. Responsible for ensuring relevant compliance with the financial regulations and standing orders of the Council. 
• The management of those services and functions that are set within the direction of this post. Demonstrate cross-organisational team working, and across boundaries with other agencies and partners, to improve services and solve problems in a coherent and integrated manner. 
• Demonstrating the Council’s managerial leadership competencies – providing purposive and positive leadership, acting with openness, honesty and integrity, and instilling a clear sense of direction, priority and pace. Managing people in an inclusive way to deliver strategic and operational objectives. 
• Managing a performance culture that delivers results through rigorous challenge, disciplined execution and continual improvement. Managing the improvement of corporate and service performance by ensuring that resources are targeted on business priorities and meeting customer needs. 
• Recruit, select and motivate staff, appraise their work and ensure the preparation of staff development plans that will promote individual performance and wellbeing, in order to ensure a consistently high standard of service in accordance with County Council objectives.
   
  

About you

Qualifications:

• A relevant professional qualification in health or care (e.g. DipSW, CQSW, CSS, Social Work, Nursing, Occupational Therapy, Health and Social Care). 
• Relevant Management Qualification. 

Background and Experience:

• Experience in a leadership role with Social Care professionals delivering responsibilities under the Care Act 2014.  
• A sound understanding of assessment and resource allocation processes. 
• An excellent understanding of performance indicators and their impact on service delivery. 
• Knowledge of Mental Capacity Act 2005 and Care Act 2014 and other relevant legislation. 
• Demonstrate a sound understanding of the issues in providing appropriate services to customers and carers. 
  •Significant experience of managing staff and undertaking appraisals. 
• Experience of working in a social care/health environment. 
• Experience of working at a Principal level (or equivalent) for a minimum of 2 years.
• A proven track record in successful partnership and inter-agency working. 
• Experience of effective resource management and service delivery. 
• Experience of managing activity to meet performance targets set. 
• Experience of team planning and development and delivery of the team plan. 

Ability and Skills: 

• A sound understanding of the management skills required to effectively supervise and manage a team of staff. 
• Able to act effectively in complex/difficult situations seeking advice as appropriate. 
• Ability to manage own workloads within the broad direction set by the Head of Service. 
• Able to proactively monitor budgetary spend and implement appropriate action to ensure budgets are maintained within target. 
• Able to work under pressure and to consistently work to achieve deadlines.
• Ability to travel effectively to different locations. 
  
  
  

For further information please contact Head of Service Sharon Dartnell (07753 442072) or Sarah Morris Chief Principal Social Worker (07770 738474). 

This advertisement will be closed at 5pm on Friday 5th September. 
Applicants shortlisted for interview will be contacted during the week commencing 8th September. Interviews will be taking place the week commencing the 22nd September. 

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our Key Commitments

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)