Parking Enforcement Officer

Our benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About the role

• Patrolling in uniform and identifying vehicles parked in contravention of parking regulations 

• Issuing penalty charge notices where necessary, to ensure our roads and car parks are accessible  

• This is an outside role and involves walking several miles per day.

• Full training in parking enforcement will be provided

What will you be doing?

As a Parking Enforcement Officer, your day will be spent, mostly outside, in all weathers patrolling and enforcing through the issue of penalty charge notices against vehicles contravening the regulations. You will also be providing advice to residents, and members of the public, whist enforcing road traffic orders. You will play a significant role in improving road safety, managing and reconciling the competing demands for kerb space. The successful candidate will be able to adapt to different situations and show assertiveness where required, whilst remaining calm and diplomatic, using effective communication skills. You must have good people skills and be willing to offer support, advice and assistance to colleagues and customers. 

About you

• Previous experience in an enforcement role

 • With a keen eye for detail 

• An excellent communicator able to encourage considerate parking whilst providing a high level of customer service 

• Computer literate, you will be able to apply these skills to using a handheld device

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our Key Commitments

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)