Senior Property Support Officer

Our benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About the role

We are seeking a proactive and detail-oriented Senior Property Support Officer to join our Housing Maintenance and Development Team. This role supports the effective management of the Council’s supply chain, financial transactions, and IT systems, ensuring the delivery of high-quality maintenance and repair services to our housing stock.

You will work closely with the Business and Supply Team Leader, deputising when required.

What will you be doing?

Key Responsibilities 

• Support procurement, distribution, and financial processing of materials and services.
• Assist with the management of IT systems for housing repairs, including system administration and data integrity.
• Prepare performance and financial reports to support strategic decision-making.
• Liaise with suppliers to resolve queries and ensure service quality.
• Process disrepair claims and manage end-of-year financial reconciliations.
• Lead on issuing and tracking IT assets for the Housing Maintenance and Development Team.
• Analyse tenant satisfaction surveys and compile actionable reports.
• Provide HR support and deputise for the Team Leader in meetings and operational duties.

About you

What we're looking for 

• Strong organisational and analytical skills.
• Experience in financial administration, and IT systems management.
• Ability to work independently and collaboratively within a team.
• Excellent communication skills and attention to detail.
• Knowledge of housing maintenance operations and relevant legislation is desirable.

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our Key Commitments

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)