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Attendance Improvement Officer

Job Reference Ref/12867/2617

The job has expired.

Number of Positions:
Contract Type:
Full Time
Salary Range :
£32909 - £34723
Working Hours:
37 Hours
Noble House, Cambridgeshire Business Park, St Thomas, Ely
Closing Date:
Job Category:
Cambridgeshire County Council

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:

  • Flexible working
  • Flexible Bank Holidays
  • A comprehensive wellbeing package
  • Our Cambs Rewards employee discounts
  • A comprehensive pension scheme
  • IDEAL staff equality, diversity and inclusion network.
  • Camweb our staff intranet helping to keep you informed
  • An employee recognition scheme

About the role

The Attendance Service sits within the Education Directorate, overseeing multiple functions, such as elective home education, children missing in education and irregular school attendance. 

Attendance Improvement Officer acts as Authorised Officers for the County Council in fulfilling the Local Authority’s statutory duties and responsibilities for school attendance.

The Attendance Service provides a virtual service level offer to all schools, the post will be based at Noble House, Ely. Hybrid working arrangements can be discussed. Unfortunately due to levels of demand we are unable to accommodate job shares or requests to amend to term time only. 

For more information or to chat about this opportunity please contact Milly Archer, Operations Managers on 07824548609 or via email on 

What will you be doing?

The remit of the Attendance Improvement Officers will be to contribute to raising achievement by improving school attendance. Working with key stakeholders, the Attendance Improvement Officer will establish strong working relationships with internal and external agencies to  promote the safeguarding of children and young people.

The Attendance Improvement Officers’ will support schools via a termly virtual consultation, utilising their knowledge and data analsysis to assist schools with their attendance strategies. Ensuring schools processes are effective in raising attendance and improving punctuality. The postholder will bring visibility to non attendance through building strong relationships with schools and providing training sessions that highlight the impact of non attendance for children and young people in schools.

If schools’ early intervention and support has not been unsuccessful. Attendance Improvement Officers investigate the suitability of legal sanctions for failing to ensure regular school attendance, through liaising with schools, professionals, and external agencies. Where necessary Attendance Improvement Officers will prepare and present Section 9 statements for Magistrates’ Court in relation to proceedings under the Education Act 1996 for irregular school attendance.

Please note that this position does not involve liaising with young people directly, communication with parents is limited to providing signposting, identifying if an education is in place and/ or the identification of irregular school attendance.  

About you

Applicant to possess A Levels/Level 3 or equivalent.

Applicant must be able to demonstrable their understanding of the educational landscape and apply this within the remit of the role.  Possessing knowledge of factors that prevent parents ensuring regular school attendance e.g., medical needs, mental health, housing issues etc. Understanding the statutory functions and how schools and LA deliver this.

The Attendance service is virtual; therefore, applicant must be able to work independently and as a team member, with flexibility to manage competing pressures and demands. Possessing strong resilience working with conflicting priorities in a challenging and fast-paced environment with tight deadlines and the ability to manage relationships with external stakeholders and internal services.

Due to the complex nature of attendance, applicant must possess strong, effective verbal and written communication. With the ability to communicate, training and provide guidance concerning legislation and processes in a concise manner. This is to ensure that colleagues and external partners have a clear understanding of the information that is being shared.

This position covers a wide scope of duties and skills. A full training package will be available to the successful candidate with support from five experienced Attendance Improvement Officers already in post.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities. 

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

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