Relief Outreach Support Worker

Job Reference Ref/234/427

Number of Positions:
Contract Type:
Zero hours/Relief
Contract Details:
Zero Hours Contract
Salary Range :
£11.18 per hour, plus enhancements for weekends and bank holidays
Working Hours:
Cambridgeshire - county-wide
Job Category:
Social Care - Adults
Cambridgeshire County Council

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:

  • Flexible working
  • Flexible Bank Holidays
  • A comprehensive wellbeing package
  • Our Cambs Rewards employee discounts
  • A comprehensive pension scheme.
  • IDEAL staff equality, diversity and inclusion network.
  • Camweb our staff intranet helping to keep you informed
  • An employee recognition scheme

About the role

Are you looking for a new challenge but want to retain the flexibility of other commitments you may have? A job where you choose your working hours and the work you pick up and can go home knowing you have made a positive difference? A role where you can work independently and be out and about but have the support of a team around you? Are you passionate about using your skills and experience to enhance the lives and opportunities of others and of having opportunities to learn new things yourself? If so, Community Outreach might be right up your street.

Applications are reviewed on a daily basis, please do not delay the submission of your application as this is a rolling advert and will be closed once a successful candidate has been found.

For more information or to chat about this opportunity please contact Anneliese Gibb on 07977 422474 or email


What will you be doing?

Our Relief Outreach Support Workers provide one to one practical and emotional support and develop positive and productive relationships with people with care and support needs living in their own homes to enable them to live well, build and maintain their independence, connect with their communities and reach their life goals. Most of the people we are currently supporting have a learning disability, autism or mental health support needs.


As a Relief Outreach Support Worker you are likely to be involved in a range of different tasks including supporting someone to access leisure facilities or community groups, to find a job or undertake some volunteering, to try out a new bus route so that it becomes familiar, to practice and develop their cooking skills and try out new recipes, to read and manage their bills and correspondence, to plan and get their weekly shopping, to maintain their living environment, to attend health appointments, or simply to talk through their worries and concerns, but all with a real focus on enabling the person to build their capability, their confidence and their connections.

The service believes good outreach support should be:

Person-centre - determined by individual needs, choices, preferences and wellbeing

Strengths-based - focusing on people's own strengths, abilities and assets and moving away from a reliance on the provision of services

Outcome-focused - being able to measure the effects of the service on a person's life and situation

Community-connected - making use of naturally-occurring community assets and networks to reduce social isolation

Full training and ongoing support will be provided, plus the opportunity to undertake a social care qualification. You will additionally benefit from a generous mileage allowance and additional monthly fuel payment for high mileage users (for the 2022/23 financial year).

About you

You may or may not have previous care experience but you will share our commitment to promoting and protecting the rights of people to exercise freedom and autonomy over how their support is provided, and to working in a way which ensures fairness, respect, equality, dignity and inclusion for everyone using our service. We will provide training for everything else.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities. 

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

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