Business Analyst

Our benefits

We offer:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• agile and flexible working arrangements to help you with a healthy work-life balance.

About the role

North Northamptonshire Council is dedicated to enhancing the quality of life for our residents through innovative and effective public services. We are embarking on a transformative journey with a large programme of works focusing on IT infrastructure improvement and the replacement of important case management systems. We are also focused on driving improvements in service delivery across the organisation including Housing, Adult Social Care and Education.

Join the Business Analysis team to make a tangible impact and drive organisational change in a dynamic and supportive environment. 

We are seeking a highly motivated and detail-oriented Business Analyst to join a team of analysts with fantastic experience inside and outside local government. We have a proud ethic of collaboration, hard work and a culture of sharing knowledge and experience to develop ourselves, our colleagues and strive for the best quality outcomes for our residents and stakeholders.  

You will play a critical role in the successful delivery of key projects, working closely with stakeholders to analyse current processes, identify opportunities for improvement, and ensure the effective implementation of new systems.  

What will you be doing?

**Analyse and Document Requirements**: We work with stakeholders to gather, document, and analyse business requirements for IT infrastructure projects and case management systems replacements. 

**Process Improvement**: We identify and recommend improvements to existing processes to enhance efficiency and effectiveness. 

**Stakeholder Management**: We liaise with various departments, ensuring clear communication and understanding of project objectives and requirements. 

**Data Analysis**: We use data-driven insights to support decision-making  

**Options Appraisals**: We work with stakeholders to make informed decisions through thorough analysis of identified options based on your accumulate knowledge and insight 

**Project Support**: We provide support throughout the project lifecycle, from discovery, to supporting business case development through to post-implementation support such as user acceptance testing 

About you

As a Business Analyst, you can: 

• help teams to manage and visualise outcomes, prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope 

• apply structured approaches to identify, investigate, analyse, and communicate complex business problems and opportunities, within a defined project 

• analyse business goals, objectives, functions, and processes, using relevant information and data to support the definition of requirements 

• conduct options analysis, assess feasibility and operational impact, quantify potential business benefits, and contribute to business case development 

• help to ensure proposed solutions meet business and user needs 

• work with limited direction to complete tasks and defined outputs linked to the project 

• model various elements of the business with limited direction 

• understand the effect of potential changes and how business processes, systems, structures, data and roles and responsibilities interact with one another 

• work with limited direction to identify opportunities to improve business performance within a defined project 

• support the implementation of proposed business improvements 

• identify, analyse, challenge, and validate business and user requirements 

• work under limited supervision to co-ordinate and review the prioritisation of requirements 

• use appropriate requirements management life cycle methods to complete tasks and outputs related to the project 

• identify, analyse, manage, and monitor relationships with and between internal and external stakeholders 

• work under limited supervision to communicate with stakeholders clearly and regularly, clarifying mutual needs and commitments through consultation and consideration of impacts while focusing on user and business needs 

• understand the stages and purpose of testing and support the use of relevant tools and techniques 

• identify business scenarios and develop acceptance criteria to ensure requirements can be traced to develop functionality 

• apply basic techniques to analyse, validate and prioritise user experience needs 

• present findings in an accessible and easy to understand way to support data-informed decision making, based on user research 

About us

We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.

Our priorities are:

• helping people live active fulfilled lives
• caring for our young people, providing them with high quality education and opportunities
• enabling a thriving and successful economy
• leading on a green and sustainable environment
• ensuring our communities are connected so they can shape their lives and where they live
• providing modern public services

Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.

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