Community Enablement Worker

Our benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About the role

We’re seeking to recruit some great new Community Enablement Workers; people with the right values and positive attitude to work within the Specialist Support for Younger Adults team – could this be you?

• Our customers are aged between 18-65 and have a range of physical and learning needs.
• We support them with personal care, manual handling, medication, food and drink, finances and shopping.

We are looking for staff to work the following:

• Weekends only (Saturdays and Sundays every week - or alternative if working in the week too - between the hours of 7am and 11pm)
• Morning shifts (0730-1330 and 0900-1300)
• Evening Shifts throughout the week (3pm-10pm, 4pm-11pm)

These hours can be implemented into a part time or relief contract, depending on availability.

We also have the below incentives:

• Enhanced rates of working from 8pm until 8pm including Saturdays, Sundays and Bank Holidays 
• Enhanced overtime pay 
• Business mileage paid at 45p an hour
• 28 days holiday, rising to 33 after 5 years of service.

What will you be doing?

Purpose of the job

The purpose of this job is to provide high quality support and care to customers in their own homes within a wider community. To enable them to remain independent whilst supporting their wellbeing, rights and choices. To also support with any reablement needs and providing personal support where required.

Principal responsibilities

1.  To support people within their own home to live an independent life.

1. With reference to the individual’s care plan provide practical and emotional support to customers to help them maintain independent living. In appropriate cases:

• Assist customers with physical disabilities to carry out activities, hygiene routines and manage medication as directed within their care plans to help maintain health and wellbeing;

• Assist customers to undertake practical tasks to help maintain their physical wellbeing and/or improve their living conditions.

1. With reference to the individual’s care plan promote independence through the provision of information to customers and through liaison with carers, internal and external agencies. Part of your role will be to support people within their local community enabling them with volunteer placements, budgeting, social activities, and future planning of goals.

1. You will be responsible for updating daily record sheets, any communication with outside agencies and ensuring that any changes to the individual’s needs, are documented and reported to ensure that the care plan is a live document, whilst utilising departmental electronic record systems.

1. Undertake risk assessments, manual handling, and medication assessments in order to safeguard customers and staff, as well as to meet service standards.

1. You will be regularly reviewing the customers progress, monitoring the effectiveness and efficiency of the support plan whilst documenting adjustments where necessary. You will ensure that all changes within the persons care package are communicated back to managers.

About you

• Satisfactory clearance of an enhanced Disclosure and Barring service check.
• Educated to GCSE or Equivalent
• Care Certificate (or willing to work towards)
• Level 2 or above in Health and Social Care or equivalent (or willing to work towards)
• Proven experience in health or care work
• Experience of delivering care services in a community-based setting
• Demonstrate an interest in working in this area and the ability to undertake the role
• Good verbal and written communication skills. Sufficient to write clear, concise, and accurate reports and to enable effective communication with a number of agencies.
• Excellent interpersonal skills with the ability to listen and interact effectively with and on behalf of customers and to react appropriately to a crisis situation
• Practical approach to resolving problems and achieving results
• Able to travel effectively to various locations, using a vehicle
• Flexible, adaptable, and tolerant to meet the needs of the service
• Able to meet the physical requirements of the role
• Ability to attend, successfully complete and understand the need for mandatory training
• Able to inform customers on benefits and application systems
• Able to work within set procedures and systems
• Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs.
• Understanding of equality standards and diversity issues and their impact in social care services

About us

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our Key Commitments

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.

We aim to be a carbon neutral Council by 2030.

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)