Business Support Assistant (Turnfurlong)

Our benefits

We offer a wide range of benefits to our employees, these include:

• Generous annual leave entitlement starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.
• Cycle to Work scheme. 
• Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
• Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
• Car Lease scheme
• Payment of professional subscription / membership - If your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees.
• Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
• Commsave- Free membership to Commsave Credit Union who provide a variety of savings accounts, loans, a monthly lottery draw and more!
• Ongoing training and development opportunities.
• A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).
• Our West Ways of Working – We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.
• Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.

About the role

The 'Recovering Independence Bed' unit will be delivered by a range of staff, from both health and social care settings. Our team will deliver clinical care, rehabilitation support and care support, ensuring people experience the best quality of service they can, in a prompt and seamless way.

The services will provide a unique opportunity to work with a dedicated team, with experience from both elements of health and social care, to deliver vital intermediate care for people in Northamptonshire.

The team will provide quality care for our people, specialising in rehabilitation/reablement and sub-acute care for people discharged from acute hospitals.

As the focus of the centres is rehabilitation and reablement you will be working in an integrated multi-disciplinary team that includes senior nurses, staff nurses, unregistered staff, physiotherapists, occupational therapists, medical staff and social care colleagues. 

What will you be doing?

As a Business Support Assistant within one of our care homes, you’ll provide a wide range of administrative support to managers and colleagues specifically within your team but also generally across the company.

This includes responding to standard enquiries and correspondence, maintaining your manager’s diaries and meeting schedules. 

Raise purchase orders, check invoices are accurate and process invoices and payments. 

Support management with the recruitment and training of staff. Carrying out DBS checks, ID verification and arranging relevant training courses. 

Build good working relationships with internal and external managers, colleagues, customers and their carers. Demonstrate awareness and understanding of other people’s behavioural, physical, social and welfare needs and ensure that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons.

Our Business Support Assistants will also be required to cover reception when needed and respond to telephone and face to face enquiries, so it’s essential to the role that you have exceptional communication skills, great attention to detail and a willingness to complete tasks to the highest possible standard.

Working 9am - 5pm, Mon - Fri on site at Turnfurlong, Kingsthorpe.

About you

• Good level of numeracy and literacy.
• Previous experience in an administrative role.
• Experience of using IT systems to produce a range of documents, coordinate and manage information, and monitor resources.
• Experience working in a face-to-face office or a similar environment would be a significant advantage.
• Able to work onsite Mon- Fri, 9am-5pm.

This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate, at our cost. It is also a regulated activity and will be subject to a Children and Adults Barred List check. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

About us

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. 

Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council https://youtu.be/lV0EfeUF4aU  

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.

West Northants Council, where careers thrive.