SEND IASS Caseworker

Our benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About the role

SEND IASS Caseworker 

Are you passionate about making a difference in the lives of children and young people with Special Educational Needs and Disabilities (SEND)? Do you want to work in a role where your skills can truly empower families and young people to have their voices heard? If so, we’d like to hear from you!

The SEND Information, Advice, and Support Service (SEND IASS) is seeking a full-time, permanent Caseworker to join our exceptional team. This is an exciting opportunity to contribute to a statutory service that provides impartial, confidential, tailored guidance to children, young people, and their families.

Why Join Us?

At SEND IASS, you’ll be part of a supportive and experienced team dedicated to empowering families and young people. Your work will be instrumental in driving positive outcomes and building brighter futures for those with SEND in our community.

If you’re ready to make a meaningful impact, apply now and become part of a service where your expertise, compassion, and dedication truly matter.

What will you be doing?

About the Role

As a SEND IASS Caseworker, you’ll be a key point of contact, offering high-quality advice and support to service users. Your work will help families and young people understand complex SEND legislation and local processes, enabling them to confidently participate in decision-making and achieve the best outcomes.

Key Responsibilities Include:

• Providing tailored support for families, guiding them through statutory assessments, mediation, and SEND tribunals.
• Managing a caseload of parents, carers, and young people aged 0-25, including supporting young people aged 16+ independently if requested.
• Attending and supporting families in school meetings, case conferences, exclusion hearings, and Independent Review Panel (IRP) meetings.
• Keeping detailed and accurate records of all interactions and maintaining an up-to-date database.
• Facilitate and engage with young people's forums, advocating for the voices of children and young people, and embedding their needs and aspirations in SEND service planning across education, health, and social care.
• Building strong collaborative networks with local authorities, health services, and voluntary agencies to deliver effective, joined-up support.
• Developing and delivering workshops and training on SEND topics for parents, carers, and professionals.

About you

We’re looking for someone with:

• Outstanding interpersonal skills – You can listen with empathy, communicate effectively, and build strong rapport with diverse stakeholders.
• Resilience and adaptability – You’re comfortable handling sensitive information and can remain calm under pressure.
• SEND expertise – A sound understanding of current SEND legislation and practices is highly desirable.
• Professionalism and independence – You thrive both in collaborative team settings and when working autonomously.
• Technical proficiency – You’re confident using Office 365 and willing to embrace digital tools.

Additionally, you must be ready to complete formal training through IPSEA (levels 1, 2, and 3) and adhere to the principles of the SEND Code of Practice.

About us

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our Key Commitments

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.

We aim to be a carbon neutral Council by 2030.

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)